Terms of Service

1. Agreement to Terms

By accessing and using the VitaWell website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website
• Interfere with or disrupt the website or servers
• Use automated systems to access the website without permission

2.2 Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of VitaWell and is protected by copyright and other intellectual property laws.

3. Product Information

We strive to provide accurate information about our products. However:

• Product descriptions and images are for informational purposes only
• We do not guarantee that product descriptions are accurate, complete, or error-free
• Products are subject to availability
• We reserve the right to modify or discontinue products without notice

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

4.2 Pricing

All prices are in British Pounds and include VAT where applicable. We reserve the right to change prices at any time without notice.

4.3 Payment

Payment must be made in full at the time of order. We accept various payment methods as indicated on our website.

5. Delivery

We aim to deliver products within the timeframe specified at the time of order. However, delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control.

6. Returns and Refunds

6.1 Consumer Rights

Under UK consumer protection law, you have the right to cancel your order within 14 days of receiving the products, subject to certain conditions.

6.2 Return Conditions

To be eligible for a return:

• Products must be unused and in original packaging
• You must notify us within 14 days of receipt
• You are responsible for return shipping costs unless the product is faulty

6.3 Refunds

Refunds will be processed within 14 days of receiving the returned products. Refunds will be made to the original payment method.

7. Health and Safety

Please read our Health Disclaimer carefully before using any of our products. Our products are not intended to diagnose, treat, cure, or prevent any health condition.

8. Limitation of Liability

To the fullest extent permitted by law:

• VitaWell shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for the products
• We do not exclude liability for death or personal injury caused by negligence

9. Indemnification

You agree to indemnify and hold VitaWell harmless from any claims, damages, or expenses arising from your use of our website or products, or your violation of these Terms.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: